Advertising · Automation · Consulting

More enquiries.
Answered in seconds.
Not on Thursday.

Most agencies hand you leads and leave the hard part to you. We run the ads that create the enquiry, then build the system that answers it in under 60 seconds — at 11pm, on a Sunday, while you're asleep.

Free 20 minute audit. We time your current reply speed. You keep the findings either way.
Forged Response Engine
● LIVE
Hi, saw your ad. Wanted to ask about pricing for a bulk order.
Thanks for getting in touch. Happy to talk numbers. What volume are you looking at, and when do you need it by?
Around 400 units, need it in three weeks.
That works. Grab a 15 minute slot that suits you here 👉 and I'll have the pricing ready.
Replied in 0:41 9:47pm Sunday. Nobody touched a keyboard.
SPEED WINS EVERY ENQUIRY ANSWERED ADVERTISING · AUTOMATION · CONSULTING NO MEDIA MARKUP AUSTRALIA WIDE FIRST TO REPLY BACKED BY DATA SPEED WINS EVERY ENQUIRY ANSWERED ADVERTISING · AUTOMATION · CONSULTING NO MEDIA MARKUP AUSTRALIA WIDE FIRST TO REPLY BACKED BY DATA
What We Do

Three services. Take one, or take all three.

They work independently. Some businesses already get plenty of enquiries and just need them answered properly. Others have follow up handled and simply need more people coming through the door. You buy the part you're actually missing — we'll tell you which one that is on the audit call, before you pay us anything.

01
Advertising
Management

Facebook and Instagram campaigns built to generate qualified enquiries, not clicks. Audience research, creative, landing pages and weekly optimisation. You own your ad account and pay Meta directly, so there's no markup hiding in your media spend.

Your account. Your data. Zero markup on media.
02
Sales & Marketing
Automation

The system that answers every enquiry before your competitor does. Instant SMS and email reply, booking links straight into your calendar, reminder sequences, no show recovery, and reactivation campaigns run against the enquiries already sitting dead in your database. Built inside your CRM and documented, so it's yours.

Every enquiry answered in under 60 seconds.
03
Marketing
Consulting

For businesses with a team who can execute but need direction. We review your advertising, enquiry handling and sales process, tell you exactly where the money is leaking, and give you a plan your own people can run. Hourly or on retainer.

A plan your team owns. Not a dependency on us.

Advertising gets someone to raise their hand. What happens in the next five minutes decides whether you get paid. Most businesses spend everything on the first half and nothing on the second.

FIRST TO REPLY
WINS THE SALE

42 HRS
Average time businesses take to respond to a web enquiry
Harvard Business Review, The Short Life of Online Sales Leads, 2011. US data.
23%
Of audited companies never responded to the enquiry at all
Same study, audit of 2,241 companies.
$18.4B
Spent on internet advertising in Australia in 2025, up 11.5% on the year
IAB Australia, Internet Advertising Revenue Report.
Why Forged

We do both halves of the job.

An advertising agency delivers leads and stops. A consultant gives advice and generates nothing. Forged Creative is a Sydney based business that does both: we produce the enquiry, then build the system that answers it before anyone else gets a look in.

That means one person accountable for the number that actually matters, which is revenue, not cost per click. It also means capacity is limited on purpose. We take on a small number of clients and do the work properly rather than running twenty accounts badly.

<60s
Enquiry response time,
automated
3
Services, bought
separately or together
2 wks
From kickoff to enquiries
answered automatically
The audit, on one business
SUN 9:47PM
  1. 0:00Enquiry in
    A real customer fills in the formSunday night, after hours. Ready to spend.
  2. 0:21Our build
    SMS lands on their phoneFrom a named human, asking one question that's easier to answer than to ignore.
  3. 42Hours
    What the average business takesBy then the enquiry has bought from someone else.
  4. 5Days
    The slowest reply we've clockedA real Australian business, paying for ads the entire time.
21 seconds vs 42 hours That gap is the whole business.

42 hour average and the 2,241 company audit: Harvard Business Review, The Short Life of Online Sales Leads. Five day figure is our own timed audit of an Australian business, name withheld.

Why this exists

We built this around one problem we kept finding.

Every business we have worked inside or audited has the same hole in it. Not a lead problem. Not a creative problem. Enquiries arriving and sitting there. A form filled in at nine at night, answered on Thursday. Someone ready to spend, gone to a competitor before anyone picked up a phone.

We found it in our own campaigns first, then in every business we audited after. The fix was never better prospecting. It was answering the people who had already put their hand up, and answering them first. That is a systems problem, not an effort problem — which is why we automate it rather than telling you to try harder. The slowest reply we have clocked so far is five days.

We won't show you invented case studies. Every figure on this page has its source printed underneath it, which is more than most of the people you're comparing us to can manage. What we will do is prove the problem exists inside your business before you pay us anything. We submit a real enquiry, we time your reply, and we show you the number.

Where to start

Start with the half of the problem costing you the most. Add the other half when you want. All three run on a six month minimum term — that's the shortest window where the numbers actually mean something, and we'd rather say so now than sell you a month and hope.

Automation

Fix the follow up

For you if: enquiries are already coming in and you know some of them are going cold before anyone replies.
  • Instant SMS and email reply, under 60 seconds
  • Booking links straight into your calendar
  • Reminder and no show recovery sequences
  • Reactivation of your old enquiry list
  • CRM and pipeline built, documented, yours
See if it fits
Advertising + Automation

The full engine

For you if: you want the enquiries generated and answered by the same people, with one number to judge it on.
  • Facebook and Instagram campaigns
  • Audience research, creative and landing pages
  • Everything in Fix the follow up
  • Weekly optimisation on ads and sequences
  • Monthly reporting in plain English
Book an audit
Advisory

Direct the team

For you if: you already have people who can execute, and what's missing is someone to tell them what to do.
  • Full review of advertising and sales
  • Where enquiries and revenue are lost
  • A written plan your team executes
  • Scripts, sequences and process design
  • Ongoing advisory if you want it
Enquire

Pricing depends on what you actually need, so we quote it after the audit, in writing, before you commit to anything. Engagements run on a six month minimum term, agreed up front. Advertising spend is paid by you, directly to Meta. We never mark up your media budget.

Before you ask

"I've tried an agency before. Got leads, none of them converted."
That's the exact problem this business exists for. The ads were probably fine. What failed was everything after the click: nobody answered fast enough, nobody followed up more than twice, and the enquiries that arrived after hours never got a reply at all. That second half is the part we build, and it's why we won't sell you advertising without at least looking at what happens to the enquiries once they land.
"Do I have to buy all three?"
No, and most clients don't. If you already generate enough enquiries, buy the automation on its own. If your follow up is genuinely fast and you just need volume, buy advertising on its own. They're priced separately for that reason, and we'll tell you on the audit call which one you're actually missing.
"Isn't automated follow up just spam? I don't want a robot talking to my customers."
Neither do we. The automation handles the part that's costing you money — being first, getting a real reply out in seconds, and making sure nobody gets forgotten. It asks a sensible question and gets a time in the diary. The actual selling still happens between you and a human. Nothing goes out that you haven't read and approved first.
"What industries do you work with?"
Australian service and product businesses that already have revenue and want more of it. Current and incoming clients sit across trading and education, wholesale distribution, online courses and software. The mechanism is the same wherever an enquiry has to turn into a sale through a conversation.
"How long before it's actually live?"
The follow up system is the fast part — most builds are answering enquiries inside two weeks, because it's configuration rather than invention. Advertising takes longer to judge: you'll have campaigns running quickly, but give it a full month of data before drawing conclusions about cost per enquiry. Anyone promising you a verdict in week one is guessing.
"What happens on the audit call?"
Twenty minutes. We look at your current advertising, submit a test enquiry to your own business and time how long you take to reply, and walk through where the drop off is. You get the findings written up whether or not you work with us.

See the sales
you're missing.

Book a free 20 minute audit. We'll time how long your business currently takes to answer an enquiry and show you what it's costing. No pitch, no pressure, and you keep the findings.

Prefer to talk? Call 0452 074 791 or email ibrahim@forgedcreative.com.au